General Data Protection Policy

Definitions

This section defines terms used throughout our privacy policy to ensure clear understanding.

Personal data means any information relating to an identified or identifiable individual, such as names, contact details, or IP addresses.

Processing refers to any operation performed on personal data, including collection, storage, alteration, use, or deletion.

User refers to any visitor or client interacting with Nexora’s website and services.

Service encompasses the transfer pricing and tax strategy consulting offered by Nexora via the nexoroo.pro platform.

Cookies are small text files stored on a user’s device to enhance website performance and user experience.

Purposes of Data Processing

Personal data is processed to fulfill legitimate business objectives and regulatory requirements.

• Deliver consulting services related to global transfer pricing and tax strategy
• Manage client accounts and respond to inquiries
• Ensure compliance with Swiss and international tax laws and regulations
• Improve website functionality and user experience
• Conduct marketing campaigns based on user consent
• Maintain security and prevent unauthorized access
• Conduct internal audits and data protection assessments
• Fulfill legal obligations and cooperate with authorities

Legal Bases for Processing

Processing personal data relies on specific legal grounds to ensure compliance and user rights protection.

• Consent provided explicitly by the data subject for marketing communications
• Performance of a contract with the user or taking steps prior to entering into a contract
• Compliance with legal obligations under Swiss and EU law
• Legitimate interests pursued by Nexora, such as security and service improvement

Your GDPR Rights

Under the General Data Protection Regulation, users have the following rights regarding their personal data:

• Right of access to personal data collected and processed
• Right to rectification of inaccurate or incomplete data
• Right to erasure (‘right to be forgotten’) under certain conditions
• Right to restrict or object to processing based on legitimate interests
• Right to data portability where applicable
• Right to withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal

Cookie Policy

Our website uses cookies to enhance user experience, analyze traffic, and support features.

Cookies we use include essential cookies necessary for website operation, performance cookies to monitor site use, functionality cookies for personalized features, and targeting cookies for marketing.

Categories include strictly necessary, performance, functionality, and advertising/targeting cookies.

Users can adjust cookie preferences through browser settings or via available cookie management tools provided on our website.

Read the full cookie policy here.

Data Sharing and Disclosure

We limit sharing personal data to trusted third parties under strict confidentiality and only to fulfill service and legal requirements.

• Service providers supporting Nexora’s website and operational infrastructure
• Legal authorities as required by Swiss and international regulations
• Professional advisors including auditors and consultants
• Marketing and communication platforms with user consent
• Affiliates or partners involved in delivering client services
• Entities involved in dispute resolution or compliance enforcement

International Data Transfers

When personal data is transferred outside Switzerland or the EU, Nexora applies safeguards to ensure a comparable level of data protection in line with legal requirements.

These safeguards include standard contractual clauses, adequacy decisions, or binding corporate rules where applicable to protect personal data during cross-border transfers.

Data Retention

Nexora retains personal data only as long as necessary for the purposes outlined or to comply with legal obligations.

Client account information is retained for the duration of the business relationship plus applicable statutory periods.

Communication records are stored for a limited period to facilitate service and comply with regulatory requirements.

System and security logs are retained according to internal policies balancing operational needs and privacy.

Upon expiry of retention periods, personal data is securely deleted or anonymized to prevent unauthorized access.

Data Security Measures

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data transmission and storage where appropriate
• Strict access controls and authentication procedures for personnel
• Regular security audits and vulnerability assessments to maintain robust defenses

User Rights and Control

Nexora respects users’ control over their personal data and offers mechanisms to exercise rights effectively.

• Submit requests for data access, correction, deletion, or restriction via provided contact channels
• Opt out of marketing communications and cookie tracking at any time through clear options and settings
• You have the right to restrict the processing of your personal data under specific circumstances as defined by Swiss data protection legislation.
• You may request the portability of your personal data to receive it in a structured, commonly used, and machine-readable format.
• If you believe your data is being processed unlawfully, you can request its deletion or correction promptly by contacting Nexora.
• You have the right to object to the processing of your personal data for direct marketing purposes at any time without affecting the use of our services.
• You may withdraw any consent you have provided for data processing at any time by contacting Nexora directly.
• You can lodge a complaint with a competent supervisory authority if you consider that the processing of your personal data infringes applicable laws.

Request Your Data Rights

To exercise any of your rights regarding personal data, please submit a request via our contact channels. Provide sufficient details to assist us in processing your request promptly.

[email protected]

Nexora aims to respond to rights requests within 30 calendar days from receipt to comply with Swiss data privacy standards.